Last updated: 3 October 2026
MatchKit UAE delivers to addresses in all seven Emirates: Abu Dhabi, Dubai, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah and Fujairah. We do not ship outside the United Arab Emirates.
Delivery time
- Delivery in 1–2 days across the UAE.
- Delivery days are business days (Monday to Friday). Weekends (Saturday and Sunday) and UAE public holidays are not counted.
In rare cases (for example bad weather, very high order volumes or an incomplete address) delivery can take longer. If that happens we will contact you.
Shipping cost
- Standard shipping: 29 AED per order.
- Free shipping on orders over 180 AED.
The shipping cost is shown in the cart and at checkout before you place your order.
Payment
Payment is made through our secure checkout. The payment methods available for your order are shown at checkout.
Before delivery
Our courier, [COURIER NAME], will contact you by phone before delivery, so please enter a mobile number you can be reached on.
Address and contact details
Please enter your full address, including Emirate, area, street, building and flat or villa number, plus any landmarks that help the courier find you. A valid UAE mobile number is required for every order.
Failed or refused deliveries
If the courier cannot reach you or the delivery is refused, the courier will usually make another attempt. If the order still cannot be delivered it is returned to us and cancelled.
Tracking your order
You will receive an order confirmation by email after checkout. If you have questions about your delivery, contact us at [EMAIL ADDRESS] or on WhatsApp [WHATSAPP / PHONE NUMBER] and include your order number.
Damaged or wrong items
If your parcel arrives damaged or you received the wrong item, contact us within 48 hours of delivery with your order number and a photo. See our Returns & Refunds policy for details.